Today I interview Louise Barker, CEO of Bamzonia – a platform that focuses on educating people about independent and effective financial awareness in their daily life. An idea which Louise came up with during a conversation with her business partner, Bruce Scott in Sainsbury’s car park.

In our interview, she also talks about walking away from her well paid and secure job into starting a business just before a recession.

The full interview is below.

Hi Louise, Thanks for doing this interview with me.

It’s a pleasure, thanks very much for asking me.

Can you give us some background information about yourself, were you the entrepreneurial type growing up?

I’m not sure I was necessarily entrepreneurial growing up but I was definitely head strong and didn’t really like being told what to do. My mum tells me that as a toddler the only way she could get me to do something was if I believed it was my idea, so I guess I have always been comfortable making my own decisions and as I’ve got older – taking responsibility for those decisions – whether they were my idea or not!

Tell me how the idea for Bamzonia came about?

The idea was conceived in Sainsbury’s car park during a conversation with my business partner. It was a few years ago now and the country was on the brink of a recession. We knew it was going to be tough times ahead as the level of consumer debt was sky high – we all had the latest gadgets, flat screen TV’s and credit card balances to match. We wondered how, in the space of a couple of generations things had changed so much. My grandparents wouldn’t have dreamed of spending on credit, my parents used credit but settled the balance every month and then my generation seemed comfortable to max a credit card and make minimum payments every month. We couldn’t begin to think what would happen in one generations time and felt independent and effective financial education had to be included in daily life – and then we came up with Bamzonia.

What is Bamzonia? Tell me how it works?

Bamzonia is an online platform for children, parents, schools and communities that teaches personal financial education in bite size, fun and engaging chunks. We have taken all the things you need to know about money and broken them down into 47 lessons. These lessons are interactive and are linked to a 3D city regeneration game. Basically, the better you do in the education, the faster and more successful you are in the game. You can start learning from 8 years old (before bad financial habits have set in) and by the time you have worked through all the lessons you should have a foundation of knowledge that allows you to make more informed financial decisions later in life. We are independent and don’t advertise or sell financial products so you can be sure we just want to deliver a level of confidence to our users to stop this negative spiral of debt that so many people find themselves in.

Tell us about the first few months of running the business? What would you say was the hardest part of starting the business?

The first step for me was the hardest. I so desperately wanted to set up my business but in order to give it everything I needed to walk away from my well paid and secure job just before a recession. That was a scary step and I made sure I had the full support of my family before doing anything but once I’d made that first step, the rest was just a case of working hard and never losing sight of the end goal. The first few months was spent carrying out market research, creating business plans and naively going for funding that we weren’t ready for!

How have you been able to fund the business?

We have raised a mixture of debt and equity funding. We have business angels as early stage investors and we have also been successful applying for an EFG loan.

How has the business evolved comparing to the your first year of running it, the business model? Strategy?

If I were to look at one of our early business plans I probably wouldn’t recognise the business, we really have evolved an awful lot. For a start, we were not going to tie the education into a game initially; it was going to be a prepaid card. When we looked at the reasons why financial education was not being taught in the schools or at home though, the prepaid card was not going to make the difference, it was the online, simple, accessible, complete and competitive experience that was going to work. As for our strategy, we had a focus on B2C originally which soon changed to the education sector. As a new business we needed to prove we could deliver financial education effectively and in a fun way. We have done that now so we are ready to look at our B2C strategy. Basically, the more people using Bamzonia, the brighter our financial futures will be.

What is your business model?

We are an independent provider of financial education so there is no advertising, or product placement, we sell subscriptions to our website for a year’s access for individuals, families, schools and communities. For that you can access all of the personal financial education and game. We have a price point that is affordable and recognised as excellent value, particularly in the education sector where we should always be mindful of stretched budgets.

Are you profitable?

We are at the beginning of our second year of trading so we are not profitable yet. We forecast a profit next financial year and are currently on target to achieve this which will be a fantastic milestone and a very proud moment.

What could you say has been some of the key things you’ve learnt so far as an entrepreneur?

I think key learnings are that no matter what your experience and background, unless you have been through the start up process yourself – you have no idea what to expect. I can see now why investors want someone who has done it all before to be a part of the executive team because you need someone looking out for the obvious pitfalls and start up mistakes that you are bound to make, no matter how experienced you are. On a more positive note however, there is no better feeling than your business making a difference, being acknowledged or achieving milestones. When you get to that point it all seems worth it.

What has been your most memorable moment so far on your entrepreneurial journey?

The most memorable moment was receiving feedback from a primary school in Scotland who had been using Bamzonia for a matter of weeks. The bit that stood out for me was this comment “Some students apparently saw a news story talking about inflation, knew what it meant and told their parents” These students were 11 years old and due to Bamzonia were familiar with the term “inflation”. When we were standing in Sainsbury’s car park over 3 years ago this is what we were aiming for – building a familiarity and confidence with money that gives the next generation a chance to control their money, rather than a lifetime of money controlling them.

What can be expecting from you and Bamzonia in 2012?

We have done all of our testing, made sure the product works and does what it says on the tin. We are now rolling Bamzonia out to schools and individuals and are busy telling anyone who will listen who we are and what we do. We have plans to develop our platform further and add depth to our game as well as appeal to a more adult audience. The future looks very exciting for us.

What pieces of advices could you give to aspiring entrepreneurs out there looking to start their business?

I would say that no matter what, you should trust your gut feeling. Sometimes the facts in front of you are saying one thing but your gut is telling you something else. Be brave and go with your gut if it feels right. Bring in a mentor or business advisor who has been on the start up journey with a successful exit behind them, you will benefit a great deal from an outside opinion from an experienced head. Be positive, positive, positive and don’t lose sight of the excitement and enthusiasm, even when those around you do. Lastly, be capable of working hard and continuously even when there is no certain future in sight – know as best you can that you (and those close to you) are ready for this journey – it really could be the best journey of your life.

Rob Symington left his comfy job at Ernst & Young to escape the normal corporate structure and out of that frustration came – Escape the City.

Today I speak to Rob to learn more about his background, leaving his job at Ernst & Young, starting Escape the city, what Escape the City does and other valuable insights into his journey as an entrepreneur so far.

Below is the full interview.

Can you give you some background information about yourself, were you the entrepreneurial type growing up?

I did always have lots of plans and projects on the go when I was growing up but they weren’t necessarily business-related. They were normally adventures actually. I grew up in northern Portugal, went to boarding school in England, university in Scotland and France. Aged 21 I drove an old Land Rover through Africa from Cape Town to Cairo.

You studied History at Edinburgh University, tell me about your experience there and some of the key things you took from that experience?

Studying History was a massive indulgence. There’s less of an emphasis on vocational degrees in the UK as there is in other countries but it does mean you can feel slightly lost when you graduate! When I got my first job in consulting I had to make up all sorts of creative reasons why studying History meant that I would be the ideal management consultant! In retrospect however the analytical skills and sense of perspective that I got from that degree have really helped me with building Escape the City.

Tell me how the idea for Escape the City came about?

The idea was born out of our frustration with the corporate world. Dom Jackman (my co-founder) and I realised that we didn’t want to spend our careers as management consultants. We were attracted by the prospect of ‘doing our own thing’ but didn’t know what business to start. Ironically the feeling of ‘why is it so hard to find viable alternatives to working in the corporate world?’ then translated into our very own start-up plan. We realised that it was a problem that many people shared and that there would be lots of interest if we built something genuinely useful.

So you left your job at Ernst & Young, Did you get chicken out of it a few times before leaving, how scared were you?

I’m pretty impulsive so I just went for it. For a conscientious person I had become dangerously demotivated and I knew it was time to leave. I actually resigned because Dom bet me I wouldn’t. He went to Canada for the Yukon canoe race and as he was leaving he leant over my cubicle wall and said ‘I bet you won’t have resigned by the time I get back.’ I did.

Working at Ernst & Young must have helped you in some way to run your business, what were some of the key things that you learnt from that experience?

It was a valuable experience from lots of perspectives. It taught me what I’m good and what I’m bad at. It showed me ways of working to avoid (and some to adopt!). The base skills that I got from that environment – project management, communications, structuring problems, PowerPoint(!), Excel, etc – have been great building blocks for starting a business. Ultimately I already had the main characteristic that starting something from nothing requires: stubborn determination!

What is Escape the City?

Escape the City is a community for corporate professionals who want to do something different with their careers. We help ambitious people find exciting career alternatives outside of the corporate mainstream. We connect our members with hard-to-find opportunities, likeminded people and useful information to help them make the leap.

Talk me through the first few months of running the business? What would you say was the hardest part of starting the business?

The first months were like walking on air. We were blogging about our idea, sending out newsletters, getting engaged on social media. Every positive email served to reinforce the feeling that we were being rewarded for being brave (and foolish). It felt like this: http://blog.escapethecity.org/categories/startup/committed/

The hardest? It gets harder by the day! It’s counter-intuitive but in the early days every bit of progress is a massive victory. You’re starting from nothing so everything you do is forward momentum. The trouble comes when survival is no longer the priority – today growth and really delivering on our brand’s promise is the main challenge… and a hard one at that!

How were you able to fund the business?

We each loaned a few thousand pounds off our respective families and we had saved as much of our salaries as we could from that final year in full-time employment. Post-resignation we both did some part-time work to pay the bills until we made our first revenue.

What’s your business model?

In its current incarnation our business model is a jobs board. Exciting organisations that want to attract smart professionals pay to list their positions. We also make money from event tickets and escape (career) coaching. We are working on new revenue streams but we’ve been fortunate to have such a ready stream of income to survive on in the early days.

Would you say the initial idea for the company, or that your business model has changed since 2010?

The problem we are trying to solve hasn’t changed: “Why is it so hard to find viable career alternatives outside of the corporate mainstream?” Nor has the philosophy: “Life is too short to do work that doesn’t matter to you.” The business model is unchanged from launch but going forwards things will change on this front as we now have a much clearer idea of the potential behind our idea.

How big is your team now?

Eight people in total (four freelancers).

How many users do you now have up to date?

54,116

What would you say has been some of the most crucial that you’ve done to build the company to this level now?

Crucial what? Crucial actions?

Yes

The best thing we have done is our Monday newsletter. That has been our single most powerful marketing tool and the reason why we have the users that we have. Reading Tribes by Seth Godin was a massive eureka moment in terms of the community model.

Is the business profitable?

It is breaking even. We reinvest everything we make in building.

What’s been your most memorable moment so far on your entrepreneurial journey?

We were interviewed live on Bloomberg TV on our last day of a 3 month stint launching Escape the City in New York. That was pretty exciting.

What pieces of advices could you give to aspiring entrepreneurs out there?

Just Start. You don’t have to quit your job to see if your idea has legs. Manage your risk but get something out in public. Even if it’s just a blog, a survey, a facebook page, a prototype product. No idea survives first contact with the people you are building it for. So get it out there!

On that note, here is our manifesto: http://escapethecity.org/pages/manifesto

What can we be expecting from you and Escape the City in 2012?

An evolution of our brand to reflect the people who are using us (global, not just UK and all professionals, not just ‘city’ ones). Our website will become a lot more personalized – you’ll be able to tell us what you’re looking for and then receive information tailored to your aspirations. At the end of the year we’ll be publishing our manifesto in book format. Watch this space.

Where do you want the company to be in five years?

The default global destination for any smart and ambitious professional in the world to find genuinely exciting and meaningful things to do with their lives.

I briefly caught up with Tim Morgan, founder of Picklive – Picklive has the fastest sports data in the world and uses it to create games that people play while they are watching football on TV. In our conversation, I ask Tim a few questions on his journey so far as an entrepreneur and running Picklive.

This is the full interview below

Hi Tim, How are you doing, great to have you on YHP?

I’m doing great thanks Joseph– very happy to be here.

Could you quickly give us some background information about yourself?

I’m from Wales. After I graduated I qualified as an accountant and then advised on mergers and acquisitions for about 5 years.

How did you get involved in entrepreneurship? Were you exposed to entrepreneurship as a child?

I met a friend for lunch in 2004. He said he was going to leave his job and start a business. He asked if I’d be interested in helping him. I agreed. That business was Mint Digital http://mintdigital.com/ – a fine web technology company.

I was not exposed to entrepreneurship at all as a child. Growing up in the South Wales valleys during the 80s and 90s, most people were lucky if they had a job and didn’t have the luxury of sitting around contemplating industry disruption.

So tell me about Picklive and how the idea came about?

I was having breakfast one Saturday with some friends. We had developed some real-time technology at Mint that allowed us to build ‘playalong’ games to TV shows. We thought, “wouldn’t it be good if instead of having to wait 9 months for a result you could play fantasy football in short 5 minute games” – BOOM Picklive was born.

What is Picklive and how does it work?

Picklive has the fastest sports data in the world and uses it to create games that people play while they are watching football on TV. These games feel like something between sports betting and social gaming. Picklive is a ’2 screen’ experience designed to make even the dullest football match worth watching.

What is your business model?

Gambling. Each players pays a small amount (£1 currently) to enter a game. The winner takes the pot and we take a cut.

How did you initially attract users to Picklive, and how do you do it now?

Initially word of mouth. Now we have media partners, a referral system and make use of social media.

What makes Picklive different from any service out there? What problem does it solve?

It’s the world only ‘in-play’ fantasy football site. It makes the dullest football match on TV feel like El Clasico.

What are the most crucial things you have done to grow your business?

Hired great people, listened to our customers.

What was the most challenging part of starting the business?

Obtaining the gambling license.

Would you say the business has changed from the first initial idea?

Yes it was originally just about live fantasy football. Now its about a range of games that people play to pep up their football viewing experience.

Who are your competitors?

There are no direct competitors. Similar products include any fantasy football site, any sports betting site and any social football game.

What were you doing before you founded Picklive?

I founded and was CEO at Mint Digital.

How have you been able to fund the business?

We have both self-funded and raised VC money.

What can we be expecting from your company in 2012?

Lots of new games.

What three pieces of advice would you offer entrepreneurs starting out today?

1. Test the market. Make sure there is demand for your product before you spend too much time on it;
2. Know why you’re doing it. Are you trying to change the world or are you trying to make money? Those are often not the same thing;
3. Hiring is the riskiest most time consuming activity, be certain you need headcount before you attempt it.

I caught up with Sam Collins, co-founder of Eventasaurus – A dashboard for event managers which connects all of your social networks and events platforms.

Hi Sam, How are you doing, great to have you on YHP?

Thanks for having me!

Could you quickly give us some background information about yourself?

I’m co-founder and ‘Chief Product Nerd’ (read: CEO) at this awesome new startup called Eventasaurus (http://eventasaur.us).

My background is pretty varied: I’m Irish but I moved to the UK to study Civil Engineering at University of Edinburgh. I specialised in Fire Science Engineering and my masters thesis involved flying to Machu Picchu, Peru to burn down full-scale hotel bedrooms. No joke. During my degree I worked full-time at a couple of startups and ended up starting TechMeetup.co.uk. By the time I graduated I knew I was more interested in making products than designing skyscrapers so I never took a graduate job and instead started my own company. That’s where I’m at now.

How did you get involved in entrepreneurship? Were you exposed to entrepreneurship as a child?

Yeah I guess, though I don’t think I ever heard the word until a few years ago. My father set up his own accountancy firm and my eldest brother has built and sold a couple of games startups. I was probably exposed to the idea that there are more paths than just the normal idea of a professional career. I remember some guys in my year at university thinking I was crazy for not even applying for graduate positions – there is a notion that ‘this is the done thing’ and it’s about how well you can score on that one route. I don’t really buy that. I’d rather see what I can do myself.

So tell me about Eventasaurus and how the idea came about?

Well I woke up in the night and I had this idea right… No not really, we basically failed for almost a year to solve this problem and built and tested about five different products. We did a bunch of stupid things but also learned quite fast from our failures. In the end, we had learned so much about the space and the industry that we started to see the problem more realistically and then Eventasaurus just made a lot of sense.

What is Eventasaurus and how does it work?

Eventasaurus allows event organisers to manage their events across multiple social networks all from one dashboard – offering features like automatic event creation across social networks, real-time commenting across event pages and gathering your attendees from multiple event websites. Both founders are event organisers and we know how much manual work still goes into running an event so we really think Eventasaurus can reduce a lot of it.

What is your business model?

We acknowledge that there are great services and tools available for event organisers (e.g. Eventbrite is an incredible ticketing platform) but in the process of running an event, you need several of these different tools and services. Our business model is a claim that event organisers will pay for a dashboard that combines all of these tools together in one place, saving time and increasing efficiency while also creating new value for the event organisers by extracting meaningful business intelligence from the combined data (from all of these tools).

Note that we aren’t building each one of these tools – we know there are companies out there dedicated to each of part of the event organisers journey – and they do a much better job of those products than if we tried to build every one of them together. So instead, we pick the best tools and do deep API integrations into our dashboard. Customers use their own Facebook, Eventbrite accounts (etc) but they’re connected through Eventasaurus.

We don’t do anything clever with revenue models – we simply charge for the service. We provide a zero-cost free plan for not-for-profits and event organisers with small (or no) budgets and who need help managing social network distrubution. Otherwise it’s a monthly subscription for using the more powerful features and getting insights into your events.

How did you initially attract users to Eventasaurus, and how do you do it now?

We know a lot of event organisers, since we organise events ourselves, and that got us started in the early feedback stages. When we were done prototyping, we spoke with some journalists in the space, they liked what we were doing and wrote about us. That got the ball rolling.

What makes Eventasaurus different from any service out there? What problem does it solve?

Well, nothing else really does this right now. There’s a lot of social-media dashboards out there (e.g. WildFire, BuddyMedia) but none of these are aimed at event organisers or provide event functionality so we do that.

If you speak with anyone who organises events – they’ll tell you what a nightmare it is trying to do all of this work manually.

You can do some incredibly useful things with Eventasaurus like: create events across social networks automatically, sync and download your attendees (rsvps) and engage in real time across your event pages. Without Eventasaurus, if you needed to update your event – you’d be logging into all of the different websites and updating each one manually. When you’re running an event, time is always short – so having a cute dinosaur do this for you is a big relief. It’s pretty smart, saves a ton of time, and nothing else so far is doing this.

What are the most crucial things you have done to grow your business?

Focus on creating value for our customers and ignoring everything else.

What was the most challenging part of starting the business?

Probably finding the right person to start it with. That took a while.

Would you say the business has changed from the first initial idea?

Ha – yes. It changes pretty much every month.

Who are your competitors?

Humans.

What were you doing before you founded Eventasaurus?

Writing my thesis on burning down hotels in Peru, running TechMeetup in three cities, and designing interfaces and marketing strategies at Loc8 Solutions.

How have you been able to fund the business?

I took a loan in the first place. I invested it all in the business. Then I got some angel investors. Then I got some more. Now we make money.

What can we be expecting from your company in 2012?

Big exciting stuff. Can’t talk about it yet, sorry! But expect us to focus relentlessly on creating new value for event organisers.

What three pieces of advice would you offer entrepreneurs starting out today?

1. Focus on creating new value for people, if you’re not creating new value – stop and change because it won’t last. Read ‘The New Capitalist Manifesto’ for more understanding about what I mean by ‘value’.
2. Make up your own idea about the world – don’t try and learn it from reading TechCrunch.
3. Drink less alcohol and more coffee.

Today, continuing with my NEF interview series, I speak to Gordon McQuoid. The Zimbabwe born 28 years old grew up in Harare before moving over to the UK just before his 19th Birthday.

Gordon is currently part of the New Entrepreneurs Foundation, while also pursuing his own startup ‘Jobs in Network’ after selling his shares in a recruitment business he set up a few years ago.

Hi Gordon, Its great to finally have you on YHP, how are you doing today?

I’m great, thanks for the invite. It’s good to be here.

So tell us about how you got into entrepreneurship, what was your inspiration?

I’ve wanted to have my own business for as long as my mother can remember! When I was growing up people would always ask “what do you want to be” and I would always say that I just wanted my own business. It’s always just seemed like the natural path to pursue.

Why did you decide not to go university and head off straight into the working world?

I finished school in Zimbabwe after GCSE’s and went to college for a year. Neither of my parents went to university and it was never something that was pushed. In Zimbabwe going to uni isn’t as accessible as it is over here. I was eager to leave school and start earning money.

You worked for Ezek for over 3 years, how was your experience working for a Head Hunting company?

Ezek was a great place to work; I still regularly keep in touch with the two Directors. They really took a risk employing me and a colleague. We joined them to set up a new area in their business, which was recruiting in the defence industry, which they hadn’t done before. It was exciting and scary but we were given a lot of autonomy to get things done.

What are some of the key things you learnt from working there?

The key thing I learnt was really about was sales. When we started there we were given a computer and a phone, and managed to bring on board some large defence contractors as clients.

How did you know that was the right time to leave?

It was just as the recession really kicked in and the business was being restructured, which meant they we making cut backs. It felt like the right time to set up on our own, so we made a timely approach to the two directors who turned out to be incredibly supportive which definitely made it easier.

Tell me about Latronis then?

Latronis was born following the work I had been doing at Ezek. We focused on recruiting technical engineers and management in the defence industry. The roles we recruited for were quite specialist skill sets, which included Systems Engineers, Software Engineer and Programme Managers.

What would you say was probably the most difficult part of starting the business?

The hardest part was getting the cash flow and pipeline of sales again. I used my savings and borrowed some money from my parents to give us 6 months’ worth of money in the bank – just enough to live on and run the business. We came very close to running out of money. Fortunately we had our first invoice paid just in the nick of time to keep us trading!

What has been some of the key things that you’ve learnt running the business?

Getting those initial few clients is critical for cash flow! It’s an obvious one but until it was my business and I had to deal with it, it became very real. Also having a good accountant makes life so much easier.

Why did you decide to exit the company and how successful was the company?

It depends how you define successful. Deciding to exit wasn’t an easy decision. The New Entrepreneurs Foundation was a catalyst for change. I had been looking at the online recruitment industry for a while and things had started falling into place. I could see an opportunity and was sure that if I didn’t get on with setting up the “Jobs in Network” now then I’d kick myself in a few years.

What has been some of the differences working in a company compared to starting your own business or running a startup?

In your own business you get out what you put in. The harder you work the luckier you get. I guess you are limited when you work for someone else.

Jobs in Network Ltd was Started in March 2011, tell me how the idea came about and what it is?

The Jobs in Network is a company I set up to launch regional and local online job board services, joining job seekers looking for local jobs and employers looking for a cost effective way to recruit online. I had been kicking the idea around for a few years and when I started doing more and more research things started falling into place. It’s nothing revolutionary, but I see an opportunity for a variety of services which no one has really nailed (yet!).

The first job board to launch is Jobs in Cheltenham launched September 2011, how’s it going?

It’s going well, so far we have a number of local agencies using the service and we are delivering applications for jobs posted. I’ve learnt a huge amount and continually improving and tweaking things for the next job board, which will go live in a couple of weeks.

Tell me about NEF, why did you decide this was the next step for you, what was the process?

I saw Oliver Pawle, the founder, and Ed East on Sky News with Jeff Randall discussing the NEF and knew it was something I wanted to be a part of. I found the link to the website the following day via Twitter and sent in an application. It was a pretty intense interview and assessment process.

What opportunity has the NEF programme presented you with?

The NEF has presented all sorts of opportunities; the networking with other entrepreneurs is awesome. They also host speaker events, where we’ve had the likes of Luke Johnson from Risk Capital Partners and Al Lukies from Monitise sharing their experiences which is also very inspiring. Then there’s the training from companies like Deloitte, McLaren and LBS who have hosted events for us.

What would you say has been some of your most memorable moment so far?

There have been lots of memorable moments but one funny one was when Luke Johnson was telling us when he worked for a bank, when he was younger, he used to get so bored he’d go and sleep in the toilets.

What advices would you give to aspiring entrepreneurs looking to start their own business?

Get on with it, look for advice and help, there’s plenty of it out there.

What can we be expecting from you in the future?

Lots hopefully. Right now my focus is getting the Jobs in Network off the ground and then I’ll go from there.

If you’d like to follow Gordon on Twitter it’s @gordonmcquoid

APPLICATIONS ARE NOW OPEN! Applications for the 2012-2013 programme opened on 23 January 2011 at 9am. They will close at 12pm on 27 February 2012

I recently interviewed Jens Lapinski, the founder of aiHit, a London-based, VC-backed business information services company and recently one of the new members of the entrepreneur in residence at Forward Internet Group.

In our interview, he shares some of his knowledge and advices on starting a business, raising investment, bootstrapping and advices for aspiring and first-time entrepreneurs.

Hi Jens, thanks for doing this with me, I know you are very busy at the moment

Hi, thanks for having me.

Can you give us some background information about yourself, were you the entrepreneurial type growing up?

I grew up in Dusseldorf, Germany, which is a city of about 550k inhabitants close to the Dutch border. I wouldn’t say I was massively entrepreneurial in school. The only thing I did was to give maths classes to younger pupils. Mind you that was pretty well paid at 15 Marks per hour (about Euros 7.50). I became more entrepreneurial in University.

Tell me about what you do?

Until the end of 2011, I was the CEO of aiHit, a London-based tech startup, which I co-founded in 2007. I hired a new CEO who started in January 2012 and am now a non-executive director at aiHit. I am very excited to now be working as an Entrepreneur in Residence with Forward Internet Group. Forward has some 250 staff and >£100m revenue. I am working full-time with a small team that is focusing on startup up new products using lean startup techniques.

Tell me about the early days, how did the idea for aiHit came about?

I was working at Library House, a business information and research outfit based in Cambridge. In 2006, I went to Germany to watch WorldCup football with about 10 VCs. Later on, one of them, Simon Cook, the CEO of what is now called DFJ Esprit introduced me to my co-founders. They had the technology to automatically extract from the web the data Library House was generating by hand. My thought was that when somebody can automate what had previously been done by hand, this has the potential to revolutionise any industry, so that is why we started aiHit.

What would you say was the hardest part of starting the business?

Starting a business is easy. The hard part is to get to the point where you have sufficient critical traction with your idea in order to pay all the salaries.

What is aiHit? Tell me how it works?

aiHit is a provider of automated company data to business information companies, credit reference agencies, and business directories. The company uses advanced artificial intelligence and machine learning technologies to automatically create feeds of structured company data from unstructured sources on the Web. Our customers use these feeds to improve their existing products at an attractive cost point.

How has your market changed in the past few years?

Our market has accelerated in our direction. When we started selling, we had to continuously justify that data generated from web is a good idea. That has completely stopped in the last 18 months, which has been great.

What would you say has been some of the most crucial things that you’ve done to grow aiHit?

Pivot. We initially had the idea to sell business information to customers in a retail model, but that never worked for us. We then pivoted towards selling the data in a wholesale model and that was much more successful.

Coming back again to investments especially in the UK, a lot of people have talked about how difficult it has been to raise money, how have you seen this change over the few years?

I think this has remained more or less the same. The players have changed. How web savvy they are has changed. But in terms of how hard it is has remained more or less the same.

aiHit has been very successful raising money, What kind of advice could you give to startups looking to raise money, is there a special route or process that you have?

Yes, we did. It is described on my blog here: http://jenslapinski.wordpress.com/vc-fund-raising-manual/
Overall though, I think about this as follows: raising money is all about the confidence investors have in you. This means you either have a strong personal relationship with them or you have actual data from your business that proves your business is worthwhile. If you have neither, you probably won’t raise money (unless you are in a very very frothy market).

What would you like to say to an entrepreneur contemplating bootstrapping or getting investment?

The big difference between bootstrapping and getting investment is where the money comes from. When you bootstrap, it is your money. When you take investment, it is somebody elses money. In any case, just make sure you are realistic as to how long it will take and how much money it will take to get to break even. If you bootstrap, you could be both broke and in debt, so make sure you are building a bridge to somewhere where you can recoup that investment. If you take external money, the same applies. Also, when you deal with external investors, you are in fact bringing them into the company. It is like hiring. So screen your investors with the same routines you would screen employees for.

What is an average workday like for you?

That has changed totally for me! Since November last year, I am a father and now I work with Forward. Give me a few months and I will tell you what my new typical day looks like.

What pieces of advices could you give to aspiring entrepreneurs out there looking to start their business?

I have a list of learnings that is as long as my arm. My key learnings are as follows. There are three things that are important: strategy, people, and execution. What this means is as follows:

1. Strategy: When you start, really make sure that there is a market for what you do, before you do it. Read Steve Blank’s “4 Steps to the Epiphany” and Eric Ries’ “Lean Startup” before you start doing anything. Make sure there are a lot of potential customers and that this market is growing fast.

2. Team: When you build your company, make sure you have a small, dedicated, high quality full time team of people who all sit in the same little room, in the same boat, and work their asses off to get out of that small little room. Get co-founders whom you have worked with for a long time. Get mentors to help you for free (or a bit of equity over time).

3. Once you have product market fit, it is about execution, execution, execution. Hiring will be the most important aspect here, as well as building the right company structures and procedures.

What are you personally looking forward to in 2012?

Working at Forward.

I recently spoke to Ville Vesterinen about his latest startup Grey Area Labs. Ville Vesterinen is the Co-founder and CEO of the Location-based mobile company and prior to joining Grey Area Labs, Ville Co-founder ArcticStartup – dubbed as the Northern European TechCrunch and he is also a member of the Investment Council at Finnish Industry Investment Ltd.

This is what we talked about.

Can you give you some background information about yourself, were you the entrepreneurial type growing up?

I have always been very entrepreneurial. I started my first company after high school. Back then snowboarding was my life and we started a retail outlet in the small town as I’m from in Southern Finland. I have also co-founded two media companies and I’m still involved with one of them, ArcticStartup which is like the Northern European TechCrunch.

Tell me how the idea for Grey Area came about?

Grey Area was originally started by Mikko Hämäläinen, Andreas Karlsson and Teemu Tuulari. One summer day we got excited and decided that we want to build it out together. It was a pipedream of three guys who become four guys and who were really excited about the intersection of games and cities. We believed we could build something that would change the urban landscape and games forever. And we did, but are far from done.

What is Grey Area?

Grey Area is a game developer company based in Helsinki, Finland. We released Shadow Cities – a location based MMORPG for iPhone – globally in 2011. It has became a category defining game title. If you ask our fans, they will tell you there’s nothing like it.

Talk me through the first few months of running the business? What would you say was the hardest part of starting the business?

The hardest part is always the starting. Taking that first step and going all in. You need to really believe in what you do and be passionate because everything will not go smooth and if you’re in it for the wrong reasons you will give up when you hit the first rough path along the way. And there will be a lot of those days.

How were you able to fund the business?

I still remember when Mikko posted to Jaiku (a Twitter like service back in the day) that he had quit his job and sold his car. The guys funded the early days from savings and minimal client work. When I jumped along we quickly raised €100,000 with which we launched the game in Finland. After that we raised €1.9 million to scale the company and launch globally.

Would you say the initial idea for the company, or that your business model has changed since 2010?

The big idea has not changed. We’re still out to crack the location based game play although the road to that has not been linear. If you have a strong and big enough vision, it does not matter even if everything won’t go as planned.

Your first game is called shadow cities? Tell us about that and how the whole idea came about?

We tinkered with different ideas, UI sketches and data sets for a long time before Shadow Cities was what it is today. It was a process of rather long iteration and getting feedback from our friends who played the game. We are super grateful for all those friends in Helsinki who played with us all those months.

How is it doing at the moment? Downloads?

We have a policy of not disclosing exact numbers, but we’re very happy with how Shadow Cities has succeeded.

I know its currently free for download at the moment, will you be adding any paid features to it?

Shadow Cities was build for iOS and at the time it was the only platform with in-app purchase capability. We build our business model around this free-to-play model and it has served us well. It will always be a free game with virtual goods for those who want to buy them.

How does someone who want to get their app discovered do? In other words, how do you succesfully launch your app? what are the procedures?

That’s the million dollar question. It really goes back to what you’re building. Shadow Cities brought so much innovation into the space that it was easier for us to build the marketing around that. Cross-marketing can be really powerful in the app space, but the best way to get discovered is building something that people really want and making it easy for them to tell their friends about it. Nothing beats a great game.

How big is your team now?

We’re currently a solid team of 17.

What would you say has been some of the most crucial that you’ve done to build the company to this level now?

Hiring more skilled people than I am myself. By looking at the raw skill we have in the company and the high standards in hiring I don’t think I would ever get a job at the company if I would have to apply for it.

What is your business model?

Free to play mobile games.

Is the business profitable?

The business model works great. I think it’s the future for all mobile games if you want to build a significant business.

What’s been your most memorable moment so far on your entrepreneurial journey?

It has to be the launch of Shadow Cities in Finland when we were at the office at 5am watching server logs and trying to figure out how we could bring to server down for a minute when there were tons of players playing through the night. I still remember Mikko sending people push message saying ‘Please go to bed people. It’s late’

What pieces of advices could you give to aspiring entrepreneurs out there?

Refuse to give up no matter what. Persistence correlates most with success. Much more than intelligence, network or experience. If you’re still thinking what’s the best time to start a company in your career the answer is yesterday. The second best time is now. You learn so much regardless whether you will be successful or not. You can always go back to where you were, but starting your first company won’t come any easier when you get older.

What kind of things can we expect in the emerging mobile gaming industry in 2012?

There will be more quality games that will push the boundaries of what a mobile game is. The games will become social. Social like we have used to in the web services space. Games will also start to be more like services in that they change every day for the players and are always connected. Playr data will play a much bigger role than it does currently. It will become part of the experience, not just metrics to optimize.

What can we be expecting from you and Grey Area in 2012?

We are currently working on two new games, which will come out in early 2012. That said, we’re just warming up. 2012 will be the year that mobile gaming experiences will stop looking like a shrink down Facebook games and start looking like something designed for mobile handset. 2012 is also the year when location will be cracked. We plan on playing a key role in both of these developments.

Where do you want the company to be in five years

I’m way too impatient to think five years ahead. I don’t think those places are yet invented where we are going.

After becoming frustrated with agencies setting him up with work that didn’t quite meet his skill sets, Ryan decided to do the only possible thing – disrupt the construction industry in the UK.

From waking up in the middle of the night screaming “we are going to be rich” to his wife then running down to the kitchen to quickly write down the idea, Ryan knew he had a great opportuntiy to fill a gap in an industry that was broken.

Although things werent rosey at the start, from rejections from bank managers about loans to complications with building the business first website.

In the interview below, You learn more about Ryan’s story: Growing up, how the idea of MyBuilder came about, It’s early beginnings etc..

Can you give you some background information about yourself, were you the entrepreneurial type growing up?

I was born in East Lansing, Michigan, while my parents were at graduate school at Michigan State University. My dad got an engineering job at Getty oil when I was 4 or 5 and relocated the family to Texas. I moved to New York City after University and then to Europe when I was 24.

I’ve always loved art and architecture. I wanted to be an architect when I was about 10, then I decided that I’d be a professional skateboarder, then I realised that art was my true calling. I got a degree in Fine Arts from the University of Texas at Austin and was fairly successful as a painter until I moved to rural France and found it a little bit harder to sell my work.

When I was in France, helping to start an artist’s commune in the Ardeche, the only job opportunity I had was working with a German stonemason and builder. It kept me from starving, but I also really liked it. It combined my love of architecture, the outdoors, and it fit nicely with the part of me that loves working with my hands. There were times when it was just plain hard work, but it was a lot better than most jobs. I was lucky to happen upon it.

I usually did other jobs while trying to make it as an artist. I worked for a few years as a restaurant cook, I did set design on a film (which I hated), I was a substitute high school teacher, I did a few office jobs, was even a lifeguard when I was 17. When I lived in New York City, I did a lot of things to get by. I bought bicycles at police auctions and fixed them up to resell, worked on motorcycles, fixed furniture, and cooked for the hippy commune where I lived on Staten Island.

My wife is English, so when we decided to get married and have kids in 2001, it was pretty apparent that we’d be quitting France and moving to England. I carried on with Stonemasonry in Bristol, and found that I really enjoyed living in England. 11 years and 3 kids later, I’m pretty Anglicised and very happy living in London. When I go back to the states, people are surprised to find out that I’m American. Whether that’s good or bad is another question!

Tell me how the idea for MyBuilder came about?

Since I had a fairly diverse set of experiences, it wasn’t hard for me to see that the construction industry in the UK was broken. This was always a point of frustration for me, so there must have been some sort of script constantly running in the back of my head. One night in 2004 I woke up at about 3AM with an amazing business idea – fully formed. I woke up my wife and said “honey, honey, wake up… I’ve got a great idea. We’re going to be rich!” She told me to shut the hell up and go back to sleep.

Not taking her advice, I went downstairs to the kitchen table and wrote everything down. So MyBuilder was literally born in a dream. I’d never heard of anything like it before, so I felt that I completely owned the idea. I never really had any doubt as to whether I should pursue my idea.

Talk me through the first few months of running the business? What would you say was the hardest part of starting the business?

Though I was utterly and completely driven, I knew nothing at all about web businesses (or business in general, for that matter). It was a long, hard road before I was actually making any tangible progress. Most of the ‘progress’ in the first couple of years was me learning the hard way through repeated failures. I knew nothing about web technology and I’d never hired anyone in my life. I didn’t know anything about accounting. I didn’t know what a Limited Company was and I’d never heard of a VC or angel investor. I went to my bank and asked to borrow £200,000 to start a business. I was surprised when they said no.

Looking back on it now, it wasn’t actually a bad way to go about starting a business for the first time. If you’re so ignorant that you don’t know how long the odds are and how incredibly hard you have to work, you’re more likely to dive right in. And diving right in is the best way to learn – sink or swim. Plus, the stakes are very low when you’re working from your garage and you didn’t have much of a job to quit. All the mistakes you make are small when you’re only burning £200 a month. If my bank had lent me £200k, it would have been a disaster.

The hardest part in the very early days was the constant insecurity of knowing that I knew very little, but not knowing exactly what I needed to learn. I had been working on the business full time for a year and a half before I found the SETsquared startup incubator at the University of Bristol and actually started meeting people who had relevant experience and could mentor me. With people to support and challenge me, a proper working environment and the beginnings of a network, things started to happen.

What is MyBuilder?

MyBuilder is a web marketplace that connects homeowners and tradesmen. At its core is a feedback review system that holds tradesmen accountable and rewards them for excellent work. The website is free for homeowners, who post jobs describing what they need to have done. Tradesmen registered with MyBuilder apply to the jobs they’re interested in and homeowners can shortlist and hire the tradesmen they like. Homeowners can see a tradesman’s entire work history on the site upfront, and read real feedback comments from previous clients who have hired them. We actively protect our feedback system and show every review, warts and all, so that homeowners have a clear and accurate picture of who they’re hiring before they enter into a contract.

Would you say the initial idea for the company, or that your business model has changed since its launch in 2008?

MyBuilder today is fundamentally what I dreamt of back in 2004. I changed the name from Buildersite to MyBuilder in 2008, and the way in which we make money has changed many times, but those things are basically details. Our market is the same. The vision, mission and ambition are the same. I wasn’t a web entrepreneur looking for an idea or a way to make money. I really did and still do care about the construction industry and I want to help make the world a better place. I saw a problem and wanted to solve it. The problem is still there, and luckily my idea was a good one. We are making a difference and there is nothing better I could think of to do with my life.

How big is your team now?

There are 15 of us on the team and we’re currently hiring in Customer Service, Marketing and Tech. We use the Symfony framework, so we’re always looking for talented PHP developers who like or are interested in Symfony and/or PostgreSQL. We’re also doing a recruitment drive to try to convince some of our tradesmen to down tools and join the customer service team. It’s really important for us to get people on the team who understand what it’s like to be a tradesman and have to hustle every day for your bread and butter.

What would you say has been some of the most crucial [things] that you’ve done to build the company to this level now?

Bringing tech in house was by far the single most important thing ever for MyBuilder. As a tech company, outsourcing your tech is a disaster. When I raised a seed round, the first thing I did was hire our CTO. He’s still doing a fantastic job and I never have to worry about our technology. If I want to change something on the site, it just gets done. I’m not exaggerating when I say that prior to having tech in house, small changes could take weeks or months. Something that could have taken a month before might take less than a day now. As an entrepreneur, you get a lot of ideas – some good, some bad. You have to be able to try things out and make changes quickly, to keep up with your pace of thinking and learning. If the development process is gummed up, everything grinds to a halt and the team gets frustrated and negative. Competitors pass you by and the business fails. It’s mostly poor execution rather than poor ideas that kill startups.

If I didn’t realise this, and if I didn’t value tech and work hard to understand it and stay involved in the development process, I’m certain that MyBuilder would not exist today.

What is your business model?

Tradesmen are our customers – we don’t charge homeowners for anything. We have a small membership fee for tradesmen and we make most of our money from ‘shortlist fees’, one of our unique inventions. We charge tradesmen a small fee when they get shortlisted.

Here’s how the site works:
1. Homeowners post their job
2. Tradesmen express interest in the jobs they like
3. Homeowner compares feedback, profiles, work history, etc. and shortlists the tradesmen they like. Shortlisting exchanges contact details and incurs a small fee for the tradesman.
4. Homeowner makes the hiring decision and the work gets done
5. Homeowner leaves feedback for the tradesman when the job is done

Is the business profitable?

Yes, we’ve been profitable on and off since 2009, but now pretty strongly profitable.

How many users do you have now?

We’ve had around 400,000 users register since launch.

What was the experience being one of the winners of seedcamp in 2007 and how have things change since then?

Seedcamp definitely facilitated and represented a big step forward for me and for the company. Though I feel that I benefited more from Seedcamp than any other company in 2007 and possibly even every year since. London was in dotcom mania and Seedcamp was new and very exciting. The press seemed to latch on to my idea because Buildersite was probably the easiest Seedcamp company to understand and relate to… and they loved the fact that I was a stonemason rather than a business school graduate. Shortly after the event, someone rang and told me to buy a copy of the FT. There was a big story on Seedcamp and a half page picture of me leaning out of my office window. The article began with “Ryan Notz…”. Then there was a big story on Buildersite in the Sunday Times and traffic went through the roof. I got a call from the CEO of Travis Perkins and not only did they want a partnership, they wanted to invest in the company. It was quite weird going from zero to hero even though nothing had fundamentally changed. Three years of hard work and hardship paid off all in one go. It was pretty incredible.

You’ve been very successful in raising investments, why? what advice could you give to startups looking to raise finance for their businesses?

Well, I would challenge that statement actually. Trying to raise money for 3 years with only my Dad and brother to show for it is a pretty poor result. It’s more a case of “if at first you don’t succeed, try, try again”. But it’s true that in the end, I was successful at raising money and that’s more than a lot of entrepreneurs can say. Clearly a bit of tenacity is important, but I also credit myself for not getting my priorities the wrong way around. I always saw raising money as a means to an end, or even a means to a means to an end – not a goal in itself. Today I would even go so far as to call raising money a ‘necessary evil’. The goal is to build a business and if you can do it without external cash, that’s fantastic. But if you do need outside cash, you can’t stop working on the business. A lot of entrepreneurs fall into the death spiral of spending so much time trying to raise money that they ignore the business. Investors take their time deliberately – in part to monitor your progress. If the business is stagnating, it gets harder and harder to raise money and they just spend more and more time pitching and then it all falls apart.

When you do finally raise money, it’s not the time to crack open the champagne. It’s time to shit your pants because you’ve now got real responsibility to look after someone else’s money and expectations to perform. But you also can’t let yourself get distracted by every little comment or request from your new shareholders. You have to double down and focus on the business. What really matters is not that you respond to your investors’ emails within 5 minutes, it’s that you deliver a return for them by successfully growing your business. The best way to do that is still to do it your way.

What could you say has been some of the key things you’ve learnt so far as an entrepreneur?

One of my revelations is that business is largely common sense. Don’t let yourself get caught up in complicated logic and business school jargon. Analytical skills are hugely important, but the fundamentals are surprisingly simple. You’ve got to focus on the big picture or you will get lost in the woods. As an artist, I’ve also been pleasantly surprised by how creative business can be. I love problem solving and I truly believe that anything is possible. Well, maybe not time travel… but most of the stuff you want to achieve in a business is definitely possible.

What’s been your most memorable moment so far on your entrepreneurial journey?

Certainly winning Seedcamp was up there. Although earlier on, I won an elevator pitch competition in Bristol, sponsored by HSBC. I remember they pulled out a shiny trophy and a giant plastic cheque for £250. Then came the photo op with the bank manager, both of us holding the big cheque. He shook my hand vigorously and said, “If there’s anything I can do for you, just ask.” I replied, “Actually, there is. Could you give me a loan for £20,000?” He did.

What pieces of advice could you give to aspiring entrepreneurs out there?

Do something that’s meaningful to you; and whatever you do, be the best you can possibly be.

What can we be expecting from you and MyBuilder in 2012?

We will continue to improve, launching new features, improved processes, a new business within our existing business, and we’ll keep gaining market share and demonstrate to even more homeowners that it can be easy to find a builder that you can trust. We’ll also enjoy converting more tradesmen to a new and better way of finding work.

Where do you want the company to be in five years?

I hope that we’ll have more of the same, just bigger and better. But who knows, there could be some big surprises over the next five years that even a time traveller would find difficult to predict. Crap, I’ll be over 40 too!

I briefly caught up with Vladimir Oane, founder of uberVU – uberVU is an end-to-end social intelligence dashboard which is used to track and monitor all social media platforms in real-time.

In our conversation, I ask Vladimir a few questions on his journey so far as an entrepreneur and running uberVU, and how his business has changed over the years.

Hi Vladimir, Thanks for doing this interview with me.

It’s my pleasure.

Can you give you some background information about yourself, were you the entrepreneurial type growing up?

Not at all, I grew up in a small Romanian town. My mom was an engineer and my dad was an history teacher and if I think about it now there was no one around me who started or owned a business. To this day my dad tells me to stop calling myself an entrepreneur because it’s not a proper job and it makes me look jobless.

During my time in high school and university, I studied computer science and never thought of starting a business, I was just passionate and more into computers. My dream job back then was to become a coder and work for Microsoft, it’s funny how things end up.

In my second year of college I decided to start up an interactive agency and later partnered with 3 friends (2 of which are still my cofounders at uberVU). We had no idea what we were doing but we had 3-4 years to learn all about it so why not?. Learning business seemed more interesting than learning how to wire a network.

Tell me how the idea for uberVU came about?

We had an CMS called Bluo (5 years ago everyone had a CMS) and while working on version 2 I had an epiphany moment, at the time we were doing a lot of social media for the company and our clients so I figured out the personal website is loosing its importance.

Facebook and Twitter + all the platforms who were popular back then (remember Delicious or FriendFeed?) were about to steal the thunder of the personal website. So we said: let’s build a CMS for the social web. That was the seed of what has grown to become uberVU.

What is uberVU?

uberVU is an social media intelligence platform. We are a comprehensive end-to-end social media solution helping our clients to monitor anything that’s being said about them, their products or their competitors, to measure and report on key metrics and to engage with their customers or top influencers. Our clients love how easy they can use our services especially the fact that we are a full-package

Talk me through the first few months of running the business? What would you say was the hardest part of starting the business?

I guess we had no idea what we were doing. You can see this is becoming like the theme of the interview, But we persevered, started talking to clients and 2 years later we got something people really wanted to use. So I guess this is the hardest part initially: coming up with something people need.

Would you say the initial idea for the company, or that your business model has changed since its launch in 2008?

Yes. Many, many times. We moved from B2B to B2C, then we had an API strategy, etc. We had no idea so everyday we brought another crazy idea to the table and kept persevering.

How big is your team now?

We are almost 30 people.

What is your business model?

We are a SaaS business. That means companies buy access to our software by paying a subscription fee.

Is the business profitable?

Yes.

What was the experience being one of the winners of seedcamp in 2008 and how have things change since then?

Seedcamp changed everything. They helped us transform an idea into a business by putting us into the limelight, exposing us to the right investors and charter customers.

What could you say has been some of the key things you’ve learnt so far as an entrepreneur?

Everything takes longer than you estimated. So you need to have patience.

What pieces of advices could you give to aspiring entrepreneurs out there?

Start charging for whatever it is you’re building.
Start now!

What can we be expecting from you and uberVU in 2012?

We will be expanding in the US. We already have a very cool office in Boston that we opened in 2011. From a product perspective expect some revolutionaries features and a lot of polish. We hope to disrupt the industry.

Where do you want the company to be in five years?

We will be one of the most important players in this space. If not the most important one.

I admit it! I was abit jealous, in some ways I find Arnaud and my path a bit similar – I guess in the whole starting a Housetrip kind of website thingy – I actually did start it, this was before I knew anything about raising money and anything like that in university and ask anyone that has started, thinking of starting, ran an holiday rental website just how competitive and expensive it is if you want to compete or create a big business out of.

Before setting up the interview with Arnaud – I sat down on my bed for a minute browsing through the website- Maybe I was too cautious, maybe I just dint see it as a business then but just as a way to travel around the UK renting apartments, maybe I dint tell enough people or just maybe the better man won, these thoughts ran through my head.

It was impossible for me to ignore Housetrips. I saw what Arnaud had done with Housetrip that I was inspired, excited and jealous all at the same time, It brought some good memories and it made me decide to interview with on YHP about his journey so far.

Here is my interview with Arnaud Bertrand – CEO and Founder of HouseTrip

Can you give us some background information about yourself, were you the entrepreneurial type growing up?

I am 27 years old, grew up in France until I was 18 when I left to study at the Ecole Hoteliere de Lausanne in Switzerland. I founded HouseTrip with my wife Junjun straight out of university.

My parents are entrepreneurs and so are Junjun’s. From a very young age, I just could not see being anything else other than my own boss.

Tell me how the idea for Housetrip came about?

I remember exactly when and why I got the idea for HouseTrip. My wife and I were driving from London to Lausanne (Switzerland). The car was completely packed with all the stuff we had accumulated during our seven-month internships in London and I was thinking about an incident that had occurred a few weeks before.

We had been given some time off from our internship to enjoy a brief holiday and we decided on renting a property in Scotland as the idea of a little home overlooking the Lochs really appealed to us. If I knew how long it would take me to secure a booking, I would have thought twice about it!

To find a rental, I did what most modern travellers do: I typed “holiday rental Scotland” in Google. Used to booking hotels online, I naturally tried to find a website where I could do so for rentals. I looked for a long time and just couldn’t find one. I was puzzled. I researched a bit further and to my absolute astonishment I found out that there simply was no global website to book holiday rentals online!

Even though some rentals could be found online, it was through classified ads websites; so the actual booking was never done online. Eventually I used a classifieds’ site and called the owners of about 10 rentals until I finally found one that was available for our dates. I had checked availability manually through the phone: so inefficient! I also had to go to a local Western Union agency to send my payment to the host: I lost 2 hours for that when paying for a hotel is of course immediate online. It was also rather dangerous; who was to say that the person who had received my Western Union money was the real owner? Sending money directly to the owner versus using an intermediary (as in the case of hotels) is actually very unsafe. All in all, it had taken me 2 whole days to make an unsafe booking. But – we had found our opportunity!

So we return to the drive from London to Lausanne. As we sat in the car at Dover, waiting to go across the Channel, an idea popped into my head. Why not develop a website for holiday rentals that was safe and easy-to-use? When the idea forming, I remember picturing many images: a map with a lot of properties tagged on it, an online chat between an owner and a tenant, a “book it now” button, and so much more.

Funny how some mental images stay: they are still in my mind today and I often somehow refer to them – to the original HouseTrip vision – when I need to”

What is Housetrip? Tell me how it works?

HouseTrip is Europe’s largest holiday apartment website, offering holidaymakers and homeowners a safe and easy-to-use platform to find, book and list holiday apartments, houses and villas securely online. There are currently over 61,000 properties to choose from in thousands of destinations worldwide, with over 1,000 new listings added each week.

Once you know where you want to go, just browse through the list of properties available, enter your dates and put in your requests. As soon as the booking has been accepted by the host, you simply pay online with a credit card. HouseTrip holds on to your payment until 2 days after you check-in to make it safe for you at all times. Before you complete your booking, you can read reviews of past guests and get a taste of their HouseTrip experience.

Tell us about the first few months of running the business? What would you say was the hardest part of starting the business?

At the beginning of HouseTrip, our home was our office. Junjun and I were (and still are) working very hard. Free weekends were out of question. We were convinced that HouseTrip would succeed if we were 100% dedicated. We then convinced a few people that HouseTrip could revolutionise the way people travel and found our first angel investor. After that, things really kicked off and here we are today.

How have you been able to fund the business?

We had a couple of Angel investors on board in 2010 which allowed us to create the first version of the website. In April 2011, HouseTrip attracted $2.7m in Series-A venture capital funding from Index Ventures, one of the world’s most renowned Internet investors. Then, last November, we announced a $17 million (15M CHF) Series B funding round. The investor consortium, led by major UK venture capital firm Balderton Capital also includes existing investor Index Ventures who re-invested pro-rata.

How has the business evolved comparing to your first year of running it, the business model? Strategy?

The business model is identical to when we started. The strategy is clear and ties up with our vision “to delight guests with a great travel experience in rentals anywhere in the world and act as the partner of choice for individuals or professionals who want to generate income for their properties”. It hasn’t changed. Of course, many other things have changed since the very beginning (for one thing we now have 80 employees, 3 offices, etc.) but the core, the vision and the business model, have remained very consistent.

Have you ever rented one of the properties on the website before?

Of course! Many times! I’ve booked twice for myself already in 2012.

What is your business model?

HouseTrip is a marketplace for people to book and list holiday rentals. When guests book online, we take a commission typically between 10 to 20%

How many customers do you have?

I can tell you that we recently celebrated our 500,000th night booked through HouseTrip since we first launched in January 2010!

How do you ensure that the properties are safe for customers to book?

We transfer the money to the host two days after the guests have checked in to ensure that the properties match guests’ expectations. We also have a quality control team that checks each new property added on the site and ensures all the profiles are accurate and as detailed as possible. On top of that we have a “Fraudbuster” team whose job is to track anything suspicious that occurs on the site.

There is a lot of noise in this space, What makes you different from other competing startups out there?

Two things:

We focus on whole properties (i.e. you get the whole apartment for yourself) whereas other companies have a stronger focus on shared spaces

We are the largest in Europe in terms of number of properties we offer

Raising funding can be such a tricky thing to do for startups, especially in Europe – how have you seen that change over the years?

Honestly we’ve been pretty lucky because – apart from the very beginning – we never really had issues raising money. The funding is there and has always been in our lifetime: it’s all about showing the momentum you have with users and how good an investment opportunity your startup is.

As mentioned, you’ve been very successful in raising finance for the company, what advices would you give to startups looking to raise money?

Focus on proving:

That you can grow thanks to the investment (by showing you’ve done it in the past)
Do not be fuzzy: you need to be super analytical in proving the investment rationale
Have a great team: by having people onboard who’ve already proven they can succeed, you reassure investors
Show that making your company succeed is your team’s sole and only focus, show passion

What could you say has been some of the key things you’ve learnt so far as an entrepreneur?

Focus, focus, focus: better to be excellent at one thing for one audience
Be super analytical
You need to attract the best people
Building a great business takes much more money and effort than I ever imagined

What has been your most memorable moment so far on your entrepreneurial journey?

It might sound very trivial but my absolute best moment was when I helped solved some problems our customer care team in Lisbon was having, as they were really thankful for it. No better feeling for me than making a difference in people’s lives.

What trends, startups, technology are you personally looking forward to in 2012?

I am fascinated by any technological advance that has to do with the human brain (i.e. ability to read our thoughts, making blind people see by making their brain read electronic signals, etc.) so it would be very interesting to see some innovations around that.

What are your other plans for Housetrip in 2012?

Our three key goals for the year are:

Improve the Product (through increased functionality of the website)
Increase Inventory (through additional outreach to holiday apartment hosts)
Reach (through marketing and localisation)

What pieces of advices could you give to aspiring entrepreneurs out there looking to start their business?

Just do it! It’s like swimming for the first time – the most difficult thing is to jump in the pool.